Retail Liberation
When the floor is calling, but the paperwork is screaming.
A store manager who was an artist of the sale — and a one-man payroll department. We took the second job off him.
- The challenge
- A retail manager doing payroll, HR administration and compliance on top of running the shop floor.
- How we helped
- Sourced and vetted his retail team, then took over onboarding, employment paperwork, payroll, tax and benefits administration.
- What changed
- Payroll and employment administration handled externally, and his time back on the floor.
In the world of retail, presence is everything. Our client, a high-energy manager for a growing fashion brand, is an artist of the sale. He knows his collections, his customers, and how to create an experience that keeps the doors swinging.
But behind the glamour of the showroom, he was drowning.
As a one-man show, every new hire meant a new mountain of administrative weight. He didn't just need a sales assistant, he needed a payroll specialist, an HR administrator and a compliance officer.
Every hour spent on admin was an hour he wasn't on the floor.
Every new hire added to the admin, and every hour of admin was an hour off the floor.
The Kinna solution
We told him to stay on the floor. We'd handle the rest.
We took his retail staff under our wing. We sourced and vetted a team that matched his brand's pulse.
We handled the employment legalities and onboarding, taking over payroll, tax and benefits administration entirely.
Now, he doesn't check payslips, he checks sales targets. He doesn't manage insurance, he manages his team.
What we took over
- Sourcing & vetting retail staff
- Employment legalities & onboarding
- Payroll
- Tax & benefits administration
- Insurance
The outcome
We didn't just find the talent, we absorbed the complexity.
Recognise your own situation in this one? Tell us what your team needs.
The book
How With Kinna can help your team
Our services, and four examples of how we've helped teams — a 20-page overview to read in one sitting or share with your colleagues.
The 2026 overview · PDF · 20 pages · 7.6 MB